Information. This Privacy Policy applies to this website (hereinafter the “Site”) which is owned and managed by Kwerk. It describes how Kwerk collects, uses, shares, and secures personal information provided by its users and informs you about privacy practices, the choices you can make about the collection of your information online, the use of that information, and your rights if your use of the Site falls within the scope of the General Data Protection Regulation 2016/679 (“GDPR”). Thank you for reading our Privacy Policy and for checking this page regularly to keep up to date with any information.We may change our Privacy Policy at any time.Any amended terms will appear on this page and will automatically come into effect on the date they are posted on this page and will automatically come into effect on the date they are posted on the Site.
Third-party. This Privacy Policy does not cover personal information that you choose to provide to third parties. We do not monitor or control the information collected by other sites or the privacy practices of third parties, and we are not responsible for their practices or the content of their sites.
Data collection. If you decide to register on the Site in order to receive updates, to manage your account and/or to use our self-service member area (monespace.kwerk.fr) or if you wish to send us a contact form, you will then be asked to provide your contact details (name, address, telephone number, telephone number, email address, personal identifier and password for the member area). If you believe that personal information about you has been transmitted to us in this context by someone else and you want it removed from our database, please contact us using the process described below. We only use this information in order to provide you with services and/or to contact you about services that you have expressed an interest in on our Site.We may also use your contact details to send you information about other Kwerk products and services, In particular meeting rooms, access to new fitness areas, coworking spaces and memberships requiring us to have obtained your consent in accordance with applicable laws. If you do not want to receive this promotional information on an ongoing basis, you can inform us to update your preferences. On the Site, and in the event that you may order products and services, request information, or register to receive marketing or general information, we will ask you for a certain amount of information that will be used to fulfill contracts. You will need to provide us with your contact information (name, email address, and shipping address) and financial information (bank details, card number, billing address). The financial information we collect is used only for billing the products and services you purchased. The Site may also automatically collect technical data about your visit (browser type, Internet service provider, platform type, Internet protocol (IP) addresses, Internet protocol (IP) addresses, referring/exit pages, operating system, dates/times). We use this anonymous information to analyze trends in the use of the Site and to administer it, to detect problems with our server, to track the movements of Internet users, and to use and gather general demographic information. See the “Information Collection Methods” section below for more information. We may be required to share information with a third party under applicable laws. We may therefore be required to disclose information following a court order, subpoena or warrant. In addition, subject to applicable laws, we may voluntarily provide information in order to assist law enforcement agencies in an investigation or when disclosure is necessary to protect our systems, our business or the rights of others. Your personal data may not be used for any reason other than those mentioned above.Kwerk, whose head office is located at 44-46 Rue de la Bienfaisance, 75008 Paris, is responsible for data processing. collected.
Information collection methods. We automatically collect information using cookies. You can control the use of cookies individually in the settings of the internet browser you use, but if you deactivate the use of cookies, this may limit your use of certain features of the site. We invite you to consult the section of the Site entitled “Cookie Management Policy” on this subject.
Communications. Once you have registered in the member area, we will send you an email to welcome you and verify your username and password. We will also answer your questions, provide you with the services you requested, and manage your account. We will communicate with you by email and telephone, and we will make sure you are fully satisfied. In accordance with the marketing preferences you provide to us, we will also send you information about our new products, services, special offers, or promotions, and general information. If you do not want to receive this information, you can refuse the sending of future mailings (see the Your Preferences section below) .If you wish to subscribe to our newsletters we will use your name and email address to send them to you. You can subscribe to our newsletter from your registration page. You will be able to unsubscribe at any time (see the Your Preferences section below). If necessary, we will send you non-promotional information related to our services. If you do not want to receive them, you can deactivate your account on the Site. Please note that we do not provide your email address to our business partners. However, we reserve the right to send you offers on behalf of our business partners. You may opt out of receiving these email offers as set out below.
Sharing information. We may share your personal data with our external suppliers and service providers to provide you with all of our services, products, and solutions. If we transfer your personal data to third parties, we require the protection of your personal data by the recipients and we only allow them to collect your data for and as part of the service we commission them. These external services include, but are not limited to, the following solutions:
● Technical infrastructure: Microsoft Azure hosting https://privacy.microsoft.com/fr-fr/privacystatement
● 3CX (telephony solution): https://www.3cx.com/company/privacy/
● Stripe (Payment Solution): https://stripe.com/guides/general-data-protection-regulation? locale=en #stripe -and-the-
● Mindbody (Kwerkwell Class Booking): https://www.mindbodyonline.com/privacy-policy
Safety. The security of your personal information is of paramount importance to us. We respect high security standards to protect the data submitted to us, both during transmission and once it has been received. Access to the source code and personal data is restricted to our employees or partners who need it in the context of the operation, development or monitoring of our service. These persons are contractually committed to respecting the confidentiality of this data and are subject to disciplinary sanctions if this confidentiality is violated.
Choices. Our users as well as our visitors have the option of subscribing to our newsletter. If you no longer wish to receive newsletters from us and/or our promotional communications, you can unsubscribe using the “unsubscribe” link at the bottom of each email or request it by contacting us by email at contact@kwerk.fr or by post at the following address: Kwerk 44-46 Rue de la Bienfaisance, 75008 Paris
Access to your data. You have the right: to ask us for a copy of your personal information; to ask us to correct, delete, or limit (discontinue any active processing) the processing of your personal data and to obtain the personal data that you provide to us for a contract or with your consent and to ask us to share this data with another data controller; to object to the processing of your personal information by us in certain circumstances (in particular where we do not have to process the data), in order to meet a contractual or other legal requirement, or when we use the data for direct marketing purposes). These rights may be limited if, for example, responding to your request would disclose the personal data of others or invade the privacy of others, or if you ask us to delete information that we are required by law to keep or that we need to keep for legitimate interests. Consequently, if you request it, Kwerk will let you know if we hold some of your personal information in order to allow you to exercise the above rights and in particular to correct, delete or limit the processing of your personal data. You will then be able to access, correct or request the deletion of your personal data by logging in or by contacting us by email at contact@kwerk.fr or by post at the following address: Kwerk 44-46 Rue de la Bienfaisance, 75008 Paris. Depending on the nature of your request, we will respond within a reasonable period of time to carry out certain verifications. In certain circumstances, and subject to compliance with applicable laws and regulations, we may retain data. If you have unresolved issues, you have the right to file a complaint with the competent data protection authority in the place where you live or work, or if you believe that a breach has occurred.
Protecting your information. We cannot provide an absolute guarantee as to the security of our servers nor can we guarantee that the information you provide to us through the Site will not be intercepted during its transmission over the Internet. We apply recognized professional standards to ensure the protection of personal information communicated to us, both during transmission and after receiving it. Thus, we use the SSL protocol to encrypt the confidential information (including your bank card information) that you indicate on our registration or order forms. When processing your personal information for marketing purposes or with your consent, we process the data until you notify us to stop or for a short period of time after your request (in order to allow us to implement your requests). We also keep track of your request to stop sending direct marketing communications or the processing of your data for an indefinite period of time, so that we can comply with your request in the future. When processing personal information in the performance of a contract or service, or for a competition, we keep this information for a maximum of 6 years (with the exception of financial information, which we keep for a maximum of 10 years) from the day we last exchanged information.
Transfer of ownership. If we are subject to a transfer of ownership, such as a merger or acquisition by another company, or a sale of all or part of our assets, your personal information will likely be among the assets transferred.
Right to be forgotten. In the event of a user's inactivity on our Site, his personal data will be deleted after 10 years, except in the case of law forcing us to keep personal data longer.
User agreement. By continuing to use our Site, you agree to the insertion of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your browsing will be as complete as expected.
Questions. If you have any questions about our use of your data, send an email to contact@kwerk.fr or by post to the following address: Kwerk 44-46 Rue de la Bienfaisance, 75008 Paris.
